AI Sales Academy

Mapping decision makers: roles and seniority

Prospecting 10 min
Business problem

You write to 'company X' and the email lands in info@ because you don't have a person. Or you write to the CEO when the Head of Sales makes the decision. Prospecting without a role map is sending blind — low effectiveness because you hit the wrong roles.

Proven method

Roles in the buying process:

  1. User — the person who uses the product (feels the pain most),
  2. Buyer/Decision maker — the person who approves the purchase (Head of Sales, CEO, CFO),
  3. Economic buyer — controls the budget (often higher, e.g. founder),
  4. Champion — an internal advocate who promotes you,
  5. Influencer — an opinion leader (specialist, consultant),
  6. Gatekeeper — guards access (assistant, reception, info@). The selection rule: PRIMARY = the person who (a) feels the problem, (b) has budget or influence over budget, (c) is reachable. For every lead you define the primary + 2 secondary roles. AI generates the list of potential roles from research and points out the primary with justification.
Market example
BAD
Unstructured prospecting without ICP filters and generic outreach to random accounts.
GOOD
Company X (agency, 20 people): AI research → potential buyers: CEO/Founder, Head of Sales, Sales Director. Primary: Head of Sales. Why: manages the sales process and has influence over the budget. Secondary: Founder (budget), Sales Manager (user). Plus: gatekeeper (reception/assistant — we don't write, we bypass via direct contact with the primary).
Ready-to-use prompt
You are a B2B advisor.

Context: I'm analyzing the company [NAME/URL] for selling [PRODUCT]. It's a [INDUSTRY, SIZE] company.

Task: Map the buying roles for this company:
1. List the potential roles: CEO/Founder, Head of Sales, Sales Director, CMO, COO, CFO, Head of Ops, specialist (user)
2. Point out the PRIMARY decision maker with justification (why this person: budget? problem? decision?)
3. Point out 2 secondary roles
4. List 6 title variants for the primary (because 'Head of Sales' can be 'VP Sales', 'Sales Director'...)

Format: sections, specific.
Model rekomendowany: Claude 3.5 Sonnet / GPT-4o Copy and paste into ChatGPT, Claude or Perplexity
ALTERNATYWNE SCENARIUSZE

Variations & alternative scenarios

Technical product version: the primary may be CTO/Head of Engineering — adapt the roles.

HR/benefits version: primary = Head of People / HR Director.

Practical exercise

Take 5 companies from your list. For each: write potential roles, point out the primary with justification and 6 title variants. Write down the pattern — you'll use it in research.

Zapisano w przeglądarce

Steps to take

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